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OID Answering Insurance Claim Questions from Elk City Tornado Victims Featured

Written by  Press Release Thursday, 18 May 2017 22:46
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OKLAHOMA CITY – Oklahoma Insurance Commissioner John D. Doak is recognizing Elk City officials for their quick response and hard work after a tornado struck the town Tuesday. Commissioner Doak and staff from the Oklahoma Insurance Department (OID) met with storm survivors yesterday.

“We’ve been talking with people who lost everything, and our goal is to try to help in any way we can,” Commissioner Doak said. “The Elk City fire chief, police chief, city manager, mayor and county sheriff have shown tremendous strength. I want to thank them for their efforts. Recovering from a disaster is never easy, but with these people to help, we have faith this community will bounce back.”


The OID has set up a mobile office in Elk City and will be there throughout the recovery process. The office is currently located at the clubhouse of the Elk City Golf & Country Club. Anti-Fraud investigators are going door-to-door speaking to homeowners about how to spot fraud and posting yard signs throughout the damaged area.

Tornado survivors with insurance questions are urged to call field representatives Rochelle Covington at 405-496-4724 or Amanda Riddle at 405-420-5398. They can also call the Oklahoma Insurance Department’s Consumer Assistance hotline at 800-522-0071.

OID encourages those with storm damage to follow these basic steps:
-Call your insurance agent or insurance company to start the claim process
-Before moving any debris or removing personal property, take photos or video. Make a list to document these losses.
-Make the necessary repairs to prevent further damage to your property. Examples include covering broken windows, leaking roofs and damaged walls. Do not make permanent repairs until your insurance company has inspected the property and you have reached an agreement with them on the cost of appropriate repairs.
-Save all receipts including those from the temporary repairs that might be covered by your insurance policy.


About the Oklahoma Insurance Department
The Oklahoma Insurance Department, an agency of the State of Oklahoma, is responsible for the education and protection of the insurance-buying public and for oversight of the insurance industry in the state.

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